At Avya, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our website, subscription service, or communication channels.
1. Information We Collect
a) Personal Information
When you fill out an inquiry form, subscribe, or contact us, we may collect:
- Full Name
- Phone Number / WhatsApp Number
- Email Address
- Delivery Address / Location
- Preferred Start Date
- Subscription Plan Selected
- Any personal notes you share voluntarily
b) Payment Information
We do not collect or store any card or bank details.
Payments are made through manual UPI/QR code scan, managed directly by your payment provider (Google Pay, PhonePe, Paytm, etc.).
We only record:
- Payment confirmation
- Transaction screenshot (if you send us via WhatsApp)
c) Website Usage Data
We may use analytics tools to collect:
- Device information
- Browser type
- IP address
- Pages visited
- Time spent on the site
This helps us improve your experience.
2. How We Use Your Information
We use your data to:
- Process your inquiries and confirm subscriptions
- Deliver your daily juice orders
- Communicate delivery updates and reminders
- Provide customer support
- Improve service quality
- Send limited promotional messages (only if consented)
We do NOT sell or rent your personal information to third parties.
3. WhatsApp Communication
By contacting us or placing an order using your WhatsApp number, you consent to receive:
- Order confirmations
- Delivery updates
- Payment reminders
- Customer support messages
You may opt out anytime by messaging “STOP”.
4. Data Security
We take reasonable measures to protect your data using:
- Secure storage systems
- Restricted internal access
- SSL-protected website
- Encrypted communication where applicable
However, no system is 100% secure.
You use our service at your own risk.
5. Sharing of Information
We may share your information only with:
- Delivery personnel
- Operational staff
- Technical service providers (for website hosting, analytics, etc.)
We do not share your information with third-party advertisers.
6. Cookies & Tracking
We may use cookies for:
- Website performance
- Analytics
- Personalization
You can disable cookies in your browser settings.
7. Your Rights
You may request:
- Correction of your data
- Deletion of your data
- A copy of the information we hold
Email: connect.avya1@gmail.com
8. Third-Party Links
Our website may contain links to external sites.
We are not responsible for their privacy policies or content.
9. Updates to This Policy
We may update this policy as needed.
Changes will be posted on this page with the updated date.
10. Contact Us
For questions or concerns, please contact:
📧 Email: connect.avya1@gmail.com
📞 Phone/WhatsApp: +91 93562 47447